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A few of my thoughts on design craft & management
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Craft
Scenarios & Task Flows: How to align design decisions with user behavior
Connecting behavior with design— How to use Scenarios & Task Flows to design human-centered interactions.
Strategy
Ideating within constraints — utilizing context to design strategically
Leveraging the constraints around our work to envision a broader range of ideas that incite critical thinking & debate.
Craft
Functionality, elements & states: How to design systems, not screens
Designing for user interaction — How to utilize Functionality, Elements & States to design systems, not just screens.
Research
Finding research insights that don’t feel generic
Crafting well-formed research questions enables you to produce actionable insights, quickly.
Management
Building a successful UX team: A curriculum for systematically skilling up your people
A framework for identifying skill gaps, then building a learning curriculum to develop craft, context, and communication skills.
Craft
Stop talking about your process — start having a conversation
Process is not the solution. How to utilize scoping discussions & design methods to lead conversations that shape and guide your work.
Research
Is what you’re expecting realistic? When and how to involve your team in UX research
Setting non-researchers up for success by determining when & how to effectively involve them in UX research activities.
Research
Understand why they’re doing it, not just what they do
Context + scenario + outcome. Take control of your interviews — focus on three facets of interaction to understand motivations and behavior.
Craft
Function, delight, gratification — A framework for facilitating ideation
A 3-step framework for defining product features and functionality in close collaboration with your peers.
Craft
Want to design better mobile app onboarding? First, understand a user’s active intent
An exploration of scalable techniques for designing more meaningful and impactful, user-centered onboarding experiences.
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